Alchemy Goods gathers two types of information about users:
- Information that users provide through optional, voluntary submission – These are voluntary requests to receive our electronic newsletters, to become a fan on Facebook, or other opt-in services. By understanding who you are, we can design better products.
- Information Alchemy Goods gathers through aggregated tracking – We look at how visitors use our website. This information allows us to better tailor our content to readers’ needs, and to better understand what you like and don’t like.
Under no circumstances does Alchemy Goods divulge any information about an individual user to a third party. If you have questions or comments, please give us a holler. Thanks.
We stand behind our Goods for their entire (second) lifetime. We’ll repair any original manufacturing defects for free, and we’re also happy to offer a quote to fix any accidental damage that may occur during the life of your product as well.
If your product isn’t exactly what you had expected, you may return it within 30 days for a refund as long as the product is in new and re-sellable condition. To return an item, you must first receive an RMA number by filling out our RMA form.
Our materials are sorted, cut, cleaned and prepped in our Seattle workshop. Our bags are assembled at a sewing shop in the neighborhood.
1723 1st Ave. S.
Seattle, Wa 98134